South Florida Auto Sell ("we," "our," or "us") maintains a transparent and fair refund policy for all our financial services. This document outlines the terms and conditions governing refunds for services provided by our company.
Refund Policy
1. Policy Overview
2. Eligible Refund Scenarios
Refunds may be considered under the following circumstances:
- Service Not Rendered: Payment was collected but no service was initiated
- Technical Failure: Service cannot be delivered due to technical issues on our end
- Duplicate Payment: Accidental multiple charges for the same service
- Cancellation During Grace Period: Service cancellation within 24 hours of payment
All refund requests must be submitted within 30 days of the original payment date. Refunds are processed to the original payment method and may take 7-10 business days to appear in your account.
3. Non-Refundable Services
The following services and situations are not eligible for refunds:
- Services already completed and delivered
- Consultation fees for time already spent
- Customized financial reports or analysis
- Tax preparation services after filing
- Bookkeeping services for completed periods
- Services terminated due to client non-compliance
- Administrative fees or setup charges
4. Refund Process
To request a refund, please follow these steps:
- Contact us using the information provided below
- Provide your name, contact information, and payment details
- Include the reason for your refund request
- Submit any supporting documentation if applicable
We will review your request within 5 business days and notify you of our decision.
5. Contact Information
For all refund-related inquiries, please contact us through the following channels:
6. Policy Updates
We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates.